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Welcome to Juno Jewels

Return Policy

Juno Jewels Return Policy

Thank you for shopping at Juno Jewels, where we strive to offer exceptional quality, value, and service. We understand that there may be occasions where you wish to return an item. That’s why we offer a 15-day Return Policy.

  1. Return Conditions
  • Products can be returned within 15 days of receiving your order.
  • Products must be unworn, in its original packaging, and in the condition you originally receive the item. 
  • Customized items or engraved items are not eligible for returns. This includes any item specifically ordered or altered for you.
  1. How to Return a Product
  • Before you return an item, please contact our customer service team at They will guide you through the process and provide you with the essential for processing your return.
  • You will be responsible for return shipping costs, except in cases where the item is defective or if the wrong item was shipped.
  1. Refunds
  • Once your return is received and inspected, we will notify you if your return is accepted or declined. This process may take up to 2 weeks after receipt of the package.
  • If your return is approved, the refund will be processed to your original method of payment within 10 business days.
  1. Exchanges
  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service.
  1. Non-Refundable Items
  • Sale items, customized, or engraved items cannot be refunded.
  • Gift cards, promotional items, and items bundled with promotional gifts cannot be returned.

Please note that Juno Jewels reserves the right to refuse any return if it does not meet the return conditions. We also have the right to make changes to this policy at any time without prior notice.

Should you have any queries or need assistance with your return, please feel free to contact our customer service team at or 323-633-5256

We thank you for your understanding and cooperation. We value your business and strive to ensure you are completely satisfied with each purchase.